Bridging Business Requirements with SAP S/4HANA Excellence
Optimizing enterprise service operations and driving digital transformation through end-to-end S/4HANA implementations, ECC-to-S/4HANA conversions, and cross-module integration in Sales, Finance, and Project Systems.
4+Years Experience
2Major SAP Programmes
6SAP Activate Phases
1End-to-End Implementation
// Core competencies
Two pillars. One transformation mindset.
01
SAP Service Management Mastery
Deep functional expertise in SAP S/4HANA Service Management, covering the full service lifecycle from quotation to billing. Specialized in Service Orders, Contracts, Quotations, and cross-module integration with Sales, Finance, and Project Systems.
Service Order ManagementService ContractsService QuotationService Order with Advanced ExecutionLean ServiceWBS Account AssignmentCross-Module IntegrationSAP Fiori
02
Business Transformation & Delivery
Advanced capabilities in requirements gathering, fit-gap analysis, solution blueprinting, and delivery execution across all six SAP Activate phases. Expert in leading business workshops and steering solutions toward SAP standard to reduce technical debt.
SAP Service Management • Business Transformation • Intelligent Enterprise Solutions
// Work experience
A track record of enterprise delivery.
Dec 2024 — Present
Infosys
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SAP Senior Associate Consultant
ECC to S/4HANA Conversion · Pune, India · Global Packaging Industry Client
Led functional conversion of SAP CRM from ECC to S/4HANA Service Management, performing process mapping, fit-gap analysis, and configuration redesign for Service Orders, Service Contracts and Service Quotations
Handled multiple enhancements and requirements for external tool interface integrations with SAP S/4HANA
Migrated transactional data and planned/actual values for result analysis using LSMW; validated cutover readiness and resolved data-quality issues ahead of go-live
Coordinated change requests and defects across SAP Cloud ALM, Panaya, and ServiceNow with development, testing, and business teams
Aligned WBS account assignment and service value flows in Service Orders with Finance and Project Systems stakeholders to ensure clean cross-module postings post-conversion
Supported post-go-live operations in a multi-application landscape, stabilizing service processes and improving defect response time through structured triage
Apr 2022 — Nov 2024
Infosys
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SAP Associate Consultant
S/4HANA Service End-to-End Implementation · Pune, India · Global Energy Industry Client
Delivered an end-to-end S/4HANA Service implementation covering Service Order Management, Service Contracts, Service Quotation, Service Order with Advanced Execution, and Lean Service
Configured Service Order Types and integrated service processes with Order-to-Cash, Source-to-Pay, Record-to-Report and Plant Maintenance modules
Led requirements-gathering and gap-analysis sessions with business users; challenged custom requests and steered solutions back to SAP standard wherever possible to reduce technical debt
Authored functional specifications, executed unit and integration testing, and supported cutover and post-go-live hypercare to stabilize service operations
Worked with SAP Fiori for Service Management to expose service processes to end users in a modern interface
Jun 2020 — Apr 2022
Symbiosis Institute of Management Studies (SIMS)
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Vice President, Placement Cell
Pune, India
Managed corporate relationships and coordinated campus recruitment drives for the MBA cohort
Led career-building workshops, internships, and placement training programs
Sharpened organizational and leadership skills through end-to-end recruitment operations
Jun 2019 — Sep 2019
BYJU'S
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Business Development Associate
Pune, India
Drove business growth by identifying new market segments and executing sales strategies
Successfully executed Direct Sales campaign, generating revenue of INR 8,90,000
Coordinated with team to achieve organizational and individual targets
// Featured work
High-impact SAP programmes.
Project 01
ECC to S/4HANA Conversion — Global Packaging Leader
Leading the Service Management functional scope on an active ECC-to-S/4HANA conversion. Owning fit-gap analysis, LSMW data migration for transactional data and result analysis values, defect coordination across SAP Cloud ALM, Panaya and ServiceNow, and post-go-live stabilization.
S/4HANA Service End-to-End Implementation — Global Energy Leader
Delivered a two-year end-to-end S/4HANA Service implementation across Service Order Management, Contracts, Quotation, Service Order with Advanced Execution and Lean Service. Configured Service Order Types and integrated with Order-to-Cash, Source-to-Pay, Record-to-Report and Plant Maintenance.
S/4HANA ImplementationService Order ManagementCross-Module IntegrationSAP FioriBlueprintingHypercare